Shipping policy
Shipping Policy
Thank you for shopping with Ervey’s Tiendita.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Time
Estimated delivery time:
- United States: 5–10 business days
- International: 7–15 business days
Shipping times may vary depending on your location and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs
- Weather or external factors
Incorrect Addresses
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.