Shipping policy

Shipping Policy

Thank you for shopping with Ervey’s Tiendita.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

Estimated delivery time:

  • United States: 5–10 business days
  • International: 7–15 business days

Shipping times may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Delays

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs
  • Weather or external factors

Incorrect Addresses

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.